Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What materials do you use in your products?
We prioritize sustainability and comfort by using premium materials like eucalyptus-derived Tencel, recycled polyester fiberfill, and organic cotton to ensure a soft feel and a low environmental impact.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location within the continental United States.
Do you offer a trial period for your bedding?
Yes! We offer a 7-night free trial on most products. You can try our comforters or sheets in your own bed before your card is even charged.
What is your return policy?
If you are not completely satisfied, you can return your items within 30 days of purchase. We provide a full refund to your original payment method, minus any applicable shipping fees.
How should I care for my Buffy products?
Most of our products are machine washable. We recommend using a large-capacity machine, cold water, and a mild detergent, then tumble drying on low to maintain fluffiness.
Are your products hypoallergenic?
Yes, our eucalyptus fabric is naturally resistant to dust, mites, and mold, making it an excellent choice for those with sensitive skin or allergies.